Terms of Service

The service

Vefsida.app lets merchants create, configure, build and publish native mobile apps for their WooCommerce or Shopify stores. These terms apply between Novamedia ehf. (reg. no. 540606-2260) and the organisation that creates an account ("you").

Your accounts and responsibilities

• You are responsible for your Vefsida.app account, your team members and the activity under them.
• Apps are published from your own Apple Developer Program and Google Play Console accounts. You are responsible for keeping those accounts in good standing and for their fees.
• You are responsible for your store, products, prices, content, customer service, privacy policy and compliance with applicable law and with Apple's and Google's guidelines.
• You confirm that you have the right to use the brand, images and content you add to your app.

Store review

Apple and Google decide whether to approve an app and how long review takes. We prepare submissions carefully and help respond to review feedback, but we cannot guarantee approval, timing or continued availability in the stores.

Plans, fees and billing

• Paid plans are activated in the dashboard and invoiced electronically, monthly or annually in advance, to the kennitala registered as payer. Annual plans are priced at ten months.
• A one-time setup fee is charged with the first payment of a paid plan. It covers setup, builds and the first submission and is non-refundable once the first production build has been started.
• Prices exclude VAT where applicable. We will give at least 30 days' notice of price changes.
• If a payment fails, we will retry and notify you. After a grace period, publishing and push features may be paused until the balance is paid.

Cancellation and your data

You can cancel at any time from Billing; the plan stays active until the end of the paid period. Cancelling does not delete your configuration, so you can reactivate later. Published apps may be paused after the grace period. You can export your data or request deletion from Settings.

Acceptable use

• Do not use the service for unlawful products or content, to send unsolicited push notifications, or to mislead customers.
• Do not attempt to access other customers' data, disrupt the service or circumvent usage limits.
• We may suspend accounts that put customers, other merchants or the service at risk, and will explain why where we can.

Intellectual property

You keep all rights to your brand, content and data. We keep all rights to the Vefsida.app software and platform. You grant us the permissions needed to host, build and distribute your app on your behalf.

Availability and support

We work to keep the service available and secure, but do not promise uninterrupted operation. Apps cache their last known configuration so they keep working during short outages.

Liability

To the extent permitted by law, our total liability in any 12-month period is limited to the fees you paid us in that period, and we are not liable for indirect or consequential losses, including lost sales. Nothing in these terms limits liability that cannot be limited by law.

Governing law

These terms are governed by Icelandic law. Disputes are resolved by the District Court of Reykjavík (Héraðsdómur Reykjavíkur), unless mandatory law provides otherwise.

Changes

We may update these terms. Material changes are notified by email at least 30 days before they take effect.