When a store app makes sense
A mobile website is essential. An app is for the customers who come back.
- Returning customers
- An icon on the home screen, a saved cart and a signed-in account make repeat purchases quicker.
- A direct channel
- Push notifications reach customers who opted in, without depending on email filters or ad platforms.
- Speed on mobile
- Lists and images sized for the phone, plus cached content, make browsing feel immediate.
When it probably isn't worth it
If most of your sales are one-off purchases from new visitors, focus on your mobile website first. We would rather tell you that than sell you an app you don't need.